References
Compliance index
- Letter of transmittal
- Table of contents
- Index (in complete PDF only)
- Abbreviations/glossary
- Contact officer
- Internet home page address and internet address for report
- Review by the Director
- Departmental overview
- Overview description
- Role and functions
- Organisational structure
- Outcome and output structure
- Variation to output structure
None to report - Portfolio structure
n/a
- Report on performance
- Review of performance during the year in relation to outputs and contribution to outcomes
Outcome 1| Output 1.1 | Output 1.2 - Actual performance in relation to performance targets set out in PBS/PAES
Outcome 1| Output 1.1 | Output 1.2 - Purchaser–provider arrangements
- Variation to performance targets
None to report - Narrative discussion and analysis of performance
Outcome 1| Output 1.1 | Output 1.2 - Factors, events and trends influencing departmental performance
Outcome 1| Output 1.1 | Output 1.2 - Significant changes in nature of principal functions/services
- Performance against service charter customer service standards, complaints data, and the agency’s response to complaints
- Social justice and equity impacts
- Discussion and analysis of the department’s financial performance
- Discussion of any significant changes from the prior year or from budget
None to report - Summary resource statement and summary resource tables by outcomes
- Post 30 June 2009 developments
- Review of performance during the year in relation to outputs and contribution to outcomes
- Management and accountability
- Corporate governance
- Statement of the main corporate governance practices in place
- Names of the senior executive and their responsibilities
- Senior management committees and their roles
- Corporate and operational planning and associated performance reporting and review
Corporate governance | Corporate planning - Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risk
- Certification by agency head that the agency complies with the Commonwealth Fraud Control Guidelines
- Policy and practices on the establishment and maintenance of appropriate ethical standards
- How nature and amount of remuneration for Senior Executive Service employees is determined
Senior executive remuneration | Human resources management
- External scrutiny
- Significant developments in external scrutiny
None to report - Judicial decisions and decisions of administrative tribunals
- Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman
- Significant developments in external scrutiny
- Management of human resources
- Assessment of effectiveness in managing and developing human resources to achieve departmental objectives
- Workforce planning, staff turnover and retention
- Training and development undertaken and its impact
- Occupational health and safety performance
Promoting a safe and supportive workplace| Appendix G Occupational health and safety - Productivity gains
n/a - Statistics on staffing
- Collective agreements, determinations, common law contracts and AWAs
- Performance pay
Senior executive remuneration | Performance pay - Purchasing
- Assets management
- Consultants and competitive tendering and contracting
- Commonwealth Disability Strategy
- Corporate governance
- Financial statements
- Other information
- Occupational health and safety
- Freedom of information
- Advertising and market research
- Ecologically sustainable development and environmental performance
- Grant programs
- Correction of material errors in previous annual report
None to report