List of requirements

Requirement Location
General details
Letter of transmittal Letter of transmittal
Table of contents Contents
Index PDF only
Glossary Glossary and abbreviations list
Contact officer(s) Appendix A: Contact information
Internet home page address and Internet address for report About this report
Section 1: Director’s review
Review by the Director Director's review
Summary of significant issues and developments Director's review
Overview of agency’s performance and financial results Director's review
Outlook for following year Director's review
Section 2: Overview
Overview description of the agency Agency overview
Role and functions Role and functions
Organisational structure Organisational structure
Outcome and program structure Outcome and program structure
Where outcome and program structures differ from Portfolio Budget Statements (PBS), Portfolio Additional Estimates Statements (PAES) or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change Outcome and program structure
Section 3: Report on performance
Review of performance during the year in relation to programs and contribution to outcomes 14
Actual performance in relation to deliverables and key performance indicators set out in PBS/PAES or other portfolio statements 14, 15, 19, 25
Where performance targets differ from the PBS/PAES, details of both former and new targets, and reasons for the change N/A
Narrative discussion and analysis of performance 14–51
Trend information 26, 35, 38, 46–47, 66, 67
Significant changes in nature of principal functions/services None
Performance of purchaser–provider arrangements None
Factors, events or trends influencing performance None
Contribution of risk management in achieving objectives 54, 59
Social inclusion outcomes N/A
Progress in relation to social inclusion strategic change indicators N/A
Performance against service charter customer service standards, complaints data, and the agency’s response to complaints 48–49
Discussion and analysis of the agency’s financial performance 66–68
Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations. 66–68
Agency resource statement and summary resource tables by outcomes 148–149
Section 4: Management and accountability
Corporate governance  
Agency head has certified that the agency has complied with the Commonwealth Fraud Control Guidelines i
Statement of the main corporate governance practices in place 8–11, 54–63
Names of the senior executive and their responsibilities 8–9
Senior management committees and their roles 55–56
Corporate and operational planning and associated performance reporting and review 56–58
Approach adopted to identifying areas of significant financial or operational risk 59
Policy and practices on the establishment and maintenance of appropriate ethical standards 59
How nature and amount of remuneration for Senior Executive Service (SES) officers is determined 59
External scrutiny  
Significant developments in external scrutiny 60
Judicial decisions and decisions of administrative tribunals 60
Reports by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman 60
Management of human resources  
Assessment of effectiveness in managing and developing human resources to achieve agency objectives 61
Workforce planning, staff turnover and retention 61
Impact and features of enterprise or collective agreements, individual flexibility arrangements (IFAs) , determinations, common law contracts and Australian Workplace Agreements (AWAs) 61
Training and development undertaken and its impact 61–62
Work health and safety performance 145
Productivity gains 61
Statistics on staffing 61, 143–144
Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs 61
Performance pay 61
Assessment of effectiveness of assets management 63
Assessment of purchasing against core policies and principles 63
Summary statement detailing the number of new consultancy services contracts let during the year; the total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); the number of ongoing consultancy contracts that were active in the reporting year; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST) 63
Information on contracts and consultancies is available through AusTender 63
Absence of provisions in contracts allowing access by the Auditor-General N/A
Contracts exempt from AusTender 63
Section 5: Financial statements 72–139
Section 6: Other mandatory information
Work health and safety (Schedule 2, Part 4 of the Work Health and Safety Act 2011) Appendix C: Work health and safety
Advertising and market research (section 311A of the Commonwealth Electoral Act 1918) and statement on advertising campaigns Increasing engagement and participation
Appendix E: Advertising and market research
Ecologically sustainable development and environmental performance (section 516A of the Environment Protection and Biodiversity Conservation Act 1999)

Appendix D: Ecologically sustainable development

Compliance with the agency’s obligations under the Carer Recognition Act 2010 N/A
Grant programs None
Disability reporting—explicit and transparent reference to agency-level information available through other reporting mechanisms 47–48,
Information Publication Scheme statement a 60
Correction of material errors in previous annual report N/A
List of requirements 150–152
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