Chapter 2—Report on performance

Performance overview

Old Parliament House reports on its performance against an outcome and program structure which was set out in the 2012–13 Portfolio Budget Statements (PBS) for Regional Australia, Local Government, Arts and Sport. The single outcome was delivered through a single program, as shown in Figure 2.

Table 1 provides an overview of Old Parliament House’s performance in 2012–13, summarising results against the key performance indicators (KPIs) set out for Program 1.1 in the PBS. Later sections of this chapter provide details of how well the agency achieved the deliverables set out for each objective in the PBS.

Figure 2 Outcome and program structure, 2012–13

Source: Regional Australia, Local Government, Arts and Sport Portfolio Budget Statements, 2012–13

Table 1 Summary of results against Old Parliament House key performance indicators, 2012–13

Focus	Indicator	Result
Visitation	Maintain 2011–12 visitation levels (including function patrons and online visitation).	Fully achieved
Collection management and access	Achieve 2012–13 targets for acquisitions, accessions and collection access.	Partially achieved
Conservation, preservation and digitisation	Achieve 2012–13 targets for assessment, condition checking, conservation and digitisation of items from the heritage, associated and research collections.	Partially achieved
Participation in public and school programs	Maintain 2011–12 public program participation levels.	Fully achieved
	Maintain schools visitation levels at 69,000 (plus an additional 6,000 teachers).	Fully achieved
Manage the heritage values of Old Parliament House	Complete the second year of the Floor Conservation Schedule.	Partially achieved
	Ensure that 100 per cent of contractors have heritage training prior to works commencing.	Fully achieved
	Provide an ongoing program of capital works in line with the Life Cycle Cost Plan, including completing Stage Three of the Render Upgrade.	Partially achieved
Develop and manage the collections	Implement the second year of the Storage Plan.	Fully achieved
Increase engagement and participation through onsite, online and outreach programs	Continue to implement the Online Program Strategy measures.	Fully achieved
	Continue to effectively manage the Australian Prime Ministers Centre Fellowships and Summer Scholars program.	Fully achieved
	Maximise strategic benefits from existing partnerships with other organisations.	Fully achieved
	Complete one new onsite interpretation.	Fully achieved
	Commence a review of the Heritage Management Plan 2008–13 and the Interpretation Plan 2008–13.	Fully achieved
	Consolidate existing online school learning programs in relation to national curriculum trends and accessibility.	Fully achieved
	Achieve a 90 per cent general visitor satisfaction rate.	Fully achieved
	Sustain satisfaction ratings of 95 per cent and above for onsite schools programs.	Fully achieved
	Continue to implement the Disability Action Plan.	Fully achieved.
	Increase awareness of the MoAD by 2 per cent in ACT and NSW (combined).	Fully achieved
	Maintain the oral history program in partnership with the National Library of Australia.	Fully achieved

All cultural agencies in the then Regional Australia, Local Government, Arts and Sport portfolio adopted a common set of KPIs in 2012–13 in order to standardise their reporting. The KPIs were developed through consultation between the Office for the Arts and the cultural agencies involved, such as the National Museum of Australia, National Gallery of Australia,

National Library of Australia and National Film and Sound Archive. Consultation among these parties is continuing, to ensure consistency of reporting and consider possible future amendments to the KPIs.

Table 2 provides detailed statistics on the agency’s performance against the new cross-agency KPIs.

Table 2 Detailed results against cross-cultural-agency key performance indicators, 2012–13

Key performance indicator		Target	Total
Number of onsite visits to the organisation	Paid	76,300	79,690
	Unpaid (including function visitors, front door free entries and teachers accompanying school groups)	69,600	83,626
	Total	145,900	163,316
Number of onsite visits by students as part of an organised educational group	Pre-school	Nil	Nil
	Primary school	55,000	60,469
	Secondary school	14,000	13,024
	Post-secondary	100	340
	Total	69,100	73,833
Online visitation	Visits to the website	370,000	429,458
	Page views on the website	1,091,500	1,141,618
Number of offsite visits to the organisation		15,000	66,446
Number and list of initiatives that strengthen ties with other countries	Formal initiatives	nil	nil
	Other initiatives	nil	nil
Share of funding by source (as a percentage of total of funds—percentages rounded)	Operational funding from government	84%	82%
	Capital funding from government	16%	18%
	Cash sponsorship income	0%	1%
	Other cash fundraising income	0%	0%
	Other income	0%	0%
Expenditure mix (as a percentage of total expenditure—percentages rounded)	Expenditure on collection development	5%	3%
	Expenditure on other capital items	1%	16%a
	Expenditure on other (non-collection development) labour costs	52%	43%
	Other expenses	42%	37%
Acquisitions	Number of acquisitions made in the reporting period	145	731
Accessions	Total number of objects accessioned in the reporting period	1,681	2,746
	Total number of objects awaiting accessioning at the end of the reporting period	64	812
	Percentage of objects acquired in the reporting period accessioned	90%	89%
Accessb	Percentage of the total collection available to the public	22%	52%
	Percentage of the total collection available to the public online	2%	51%
	Percentage of the total collection available to the public on display	21%	53%
	Percentage of the total collection available to the public on tour	0%	0%
Conservation/ preservation	Percentage of total objects assessed/condition checked in the reporting period	25%	38%
	Percentage of total objects conserved in the reporting period for preparation for display or digitisation	1%	0.3%
	Percentage of total objects treated for preservation purposes only in the reporting period	100%	100%
Digitisation	Percentage of the total collection digitised	90%	60%
Participation in public and school programsc	Number of people participating in public programs (including onsite visits, offsite visits, online visits, and school holiday programs)	2,620	19,640
	Number of students participating in school programs (excluding school holiday programs)	69,000	73,833

1. The actual numbers include administered capital and this accounts for the 15% increase on the original target, which only included departmental capital.
2. ‘Available to the public’ means an item is readily accessible: that is, it can be accessed by the consumer without the consumer having to request access or take further action. Some targets in this category were substantially exceeded as the definition of ‘collection’ has been expanded to include the Research Collection, which is available onsite for inspection.
3. A ‘public program’ is an assisted experience. Totals for public programs do not include general visitors who self-guide.

• About this report
• Our vision
• highlights of 2012-13
• Letter of transmittal
• Contents
• Chapter 1: Agency overview
• Chapter 2: Report on performance
  • Performance overview
  • Managing the heritage values of Old Parliament House
  • Developing and managing collections
  • Increasing access, engagement and participation
• Chapter 3: Management and accountability
• Chapter 4: Financial statements
• Appendices
• References
• Case studies